Summary
Staff at Bath bus station could be accused of Twittering on - but it's all in aid of improving customer service.
Staff working for First at the temporary bus station at Avon Street have turned to social networking site Twitter to keep passengers up to date with cancellations and delays.See the full content of this document
Extract
Twittering On Keeps Bus Passengers Up to Date
They have also set up a blog which is regularly updated each day.
Twitter poses the question 'What are you doing?' -...See the full content of this document
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